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Travel Policies

Check-in Time
Flights check in one (1) hour and thirty (30) minutes prior to departure time. 
Flights close 45 minutes prior to departure time. Forty-five (45) minutes prior to departure is considered the cut-off time. Passengers who have not paid for travel should do so before check-in time. During check-in time, non-confirmed seats will be released and sold.

Proof of Identification
A government issued photo I.D such as a passport, driver’s license or voter’s card will be required upon check-in and at security check point.

Baggage Check-In Time Limit
Passengers who fail to check baggage by applicable check-in times, risk having their baggage and themselves placed on the next available flight. Azure Aviation reserves the right, at its sole discretion, to allow check-in after the cut-off times. If checked baggage is accepted after the cut-off times, Azure Aviation will not be liable for any expenses incurred as a result of baggage not being loaded on the same flight as the passenger. 

Baggage
Checked Baggage and Excess Charges
Each checked bag must not exceed 62 inches (157.48cm) in dimensions (length + breadth + height) & 40 pounds (18 kilos) in weight.
Maximum dimensions for a carry-on bag and personal item are 9 inches x 10 inches x 17inches including handles and wheels, personal item such as a shoulder bag, backpack, laptop bag or other small item, are 9 inches x 10 inches x 17 inches (22 cm x 25 cm x 43 cm).

PLEASE NOTE THERE IS NO ROOM FOR OVERHEAD CARRY ONS.

Excess baggage charge is $0.80lb. Maximum weight per baggage is 60lbs. Additional charges will apply if baggage exceeds 60 lbs.
Items that are exempted from a passenger’s 40-pound allowance include but not limited to:
    Infant Travel System (car Seat and stroller)
    Canes 
    Medical assistive devices 
    Collapsible wheelchair 
    Pair of braces or other prosthetic devices (provided your are dependent upon the device) 
    Infant diaper bags 
    Baggage cart (two wheeled) 

Azure Aviation will accept your baggage upon presentation of a valid ticket for travel. Your name must appear on the outside of the baggage. We recommend that you place your name, address and telephone number on the inside of your baggage.
Azure Aviation reserves the right to refuse baggage due to:
Baggage size, weight, character, or condition unsuitable for transportation on a particular aircraft.

Processing Checked Baggage
When you check in your baggage, a Azure Aviation agent will place a baggage tag on each piece of baggage. You will be given a numbered claim ticket for each piece of checked baggage. The claim ticket serves as proof of your checked baggage. Please keep the claim ticket(s) until you have received all of your checked baggage at the conclusion of your journey.
Tip: Please ensure that you remove any straps, hangers, and protruding objects from your baggage before checking it. These items can cause damage to baggage in the baggage compartment.

Airport Security / In-flight procedures
Do not leave your bags unattended.
Do not accept packages or baggage for delivery to the destination for another person if you do not know the person and if you cannot thoroughly inspect the content of the package or baggage.

Please pay close attention to the safety briefings’ information provided and familiarize yourself with all exits.

• 3 -1-1 on air travel = 3 ounce bottle or less; 1 quart-sized, clear, plastic, zip-top bag; 1 bag per passenger placed in screening bin. One-quart bag per person limits the total liquid volume each traveller can bring. 3 oz. container size is a security measure. Consolidate bottles into one bag and X-ray separately to speed screening. Be prepared. Each time Airport security searches a carry-on it slows down the line. Practicing 3-1-1 will ensure a faster and easier checkpoint experience.

3-1-1 is for short trips. If in doubt, put your liquids in checked luggage. Declare larger liquids. Prescription medications, baby formula and milk are allowed in quantities exceeding three ounces and are not required to be in the zip-top bag. Declare these items for inspection at the checkpoint.
Each traveller is limited to one carry-on bag and one personal item, (purse, briefcase). Do not carry wrapped gifts on board the plane; you many need to unwrap it for inspection. Be prepared to remove your laptop computer from the case to be x-rayed separately. This also applies to camcorders. Limit metal objects on your person or clothing.

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